FAQ’S

1. Delivery Details

All parcels are sent tracked and insured. We email you a dispatch note with tracking details. Please keep the box the machine arrives in, ready for returning the machine at the end of your rental.

2. Return of Ultrasound Machines

Your rental begins the day you receive the machine and we will send you a ‘renew or return email’ on the last day of your rental. Included in the ‘renew or return email’ are the details that we ask you to return the machine, safely packaged, via an insured, tracked and signed for service.

3. Deposit

When the ultrasound machine has been received by us and has been successfully checked over then the deposit will be repaid.

4. Extension to Rental

In UK for extension to your rental period please see ultrasoundbonehealing.co.uk/shop-uk/additional-month-or-months-rental-of-ultrasound-machine
In EU for extension to your rental period please see ultrasoundbonehealing.co.uk/shop-eu/additional-month-or-months-rental-of-ultrasound-machine